Accessibility Statement
Accessibility Statement
Our commitment
The Bergen County Clerk's Office is committed to ensuring that this website is accessible to people with disabilities. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and related Section 508 expectations for public-facing digital services.
This statement describes our accessibility goals, how to report barriers, and how we review the site over time. Exact public wording may be refined with County Communications and an external accessibility auditor before launch.
Scope
This statement covers pages and features published on the Bergen County Clerk public website, including navigation, search, news, events, and CMS-managed content pages.
Some materials may be outside full WCAG conformance, including:
- PDF documents or forms published by third parties or legacy systems
- Embedded third-party widgets (for example, the site translation widget)
- External websites linked from this site
If you need an accessible alternative to a document or feature, contact us using the feedback channel below and we will work with you to provide one.
Measures we take
We design and build the site with accessibility in mind, including:
- Semantic HTML and a clear heading structure
- Keyboard-operable navigation and interactive controls
- Visible focus indicators and skip links where appropriate
- Color contrast that targets WCAG 2.1 AA for text and essential UI
- Text alternatives for meaningful images
- Forms with associated labels and clear error messaging
- Responsive layouts that support zoom and different viewport sizes
Known limitations
We continuously improve accessibility. Known or possible limitations include third-party PDFs that are not fully tagged, complex data tables in older documents, and third-party widgets whose accessibility is controlled by the vendor. We prioritize remediating barriers reported by the public and found in audits.
Feedback and contact
If you encounter an accessibility barrier on this website, please tell us. Include the page URL, a description of the problem, and the assistive technology or browser you use if relevant.
Email: countyclerk@bergencountynj.gov
You may also contact the Bergen County Clerk's Office at One Bergen County Plaza, Room 130, Hackensack, NJ 07601, or by phone at (201) 336-7000.
We aim to acknowledge reports and resolve issues according to severity. Typical targets are: blockers — same-day first response and resolution within 5 business days; major issues — 1 business day first response and resolution within 15 business days; minor issues — 5 business days first response and resolution within 60 days.
Audit cadence
Accessibility is verified before major public launches and through ongoing testing. We plan a pre-launch external accessibility review and annual external audits thereafter, supplemented by automated checks and manual testing during development.
Analytics and privacy on this site
This website does not use advertising trackers or sell visitor data. Operational analytics, when enabled, use anonymized or aggregated measures (for example, approximate geography and device class). Search queries may be logged without IP address, session identifier, or user-agent for service improvement. A third-party translation widget may store a language preference in a cookie or local storage. See our Privacy Policy for more detail.
Last updated
July 9, 2026
Note: This Accessibility Statement is a launch-ready draft for County Legal and Communications review. Final wording may be updated after the pre-launch accessibility audit.